Representatives from the Insurance Bureau of Canada are available virtually to answer general insurance questions. Please visit the Insurance Bureau of Canada for Wildfire and Insurance information and resources.

Frequently Asked Questions

Where can I get information about the insurance process? 

Please visit the Insurance Bureau of Canada for information and resources on wildfires and insurance.

Do I need to see my house to start my insurance claim? 

No. 

When should I start my claim? 

You should start the claims process as soon as possible. Contact your insurance provider right away, as there are supports that can be available immediately. 

You do have 2 years to finalize your claim, however there may be specific elements of your claim that need to be finalized sooner. The only way you can be sure is by talking to your adjuster. The sooner you start the process, the better position you will be in to move forward.

What do I need to start my insurance claim? 

The Insurance Bureau of Canada is a credible source of information about insurance. Visit their page to understand how to start a claim. 

Are there photos of my property?

We recognize the desire for online information and photos of properties. Visit the Parks Canada photo bank to see published photos of Jasper.