We at The Municipality of Jasper are united in our core values:

Accountability – Communication – Empathy – Professionalism – Respect – Teamwork

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The Municipality of Jasper. Municipal employees deliver the services, run the programs and operate the facilities that make a difference in our community. We support a diverse workforce and offer competitive wages and benefits. Together we make Jasper a great place to make a living, a great place to make a life.

    Position available:  Fitness and Aquatic Clerk II

    Municipal department:  Community Development

    Status:   Part-Time Term

    Audience for posting:  Internal/External

    Compensation:  $27.42 to $29.70 per hour

    Job posting #:  26.015

    Hours of work:  27.5 hrs per week

    Days of work:  Variable. May include evenings, weekends, and holidays.    

    Deadline to apply:  4:00 P.M. MST. May 11, 2026

    About the position:  

Reporting to the Fitness & Aquatic Administrative Coordinator, this position serves as the frontline customer service representative at the Jasper Fitness & Aquatic Centre, delivering daily clerical support, managing admissions, assisting with program instruction, and maintaining facility cleanliness and fitness equipment. As the first point of contact, the role ensures a welcoming, safe, and well-maintained environment while supporting overall facility operations. Flexibility is required, with shifts including early mornings, days, evenings, and weekends.

This position will begin immediately with an expected end date of July 25, 2026.

Work performed:  

Customer Service Excellence: Act as an ambassador for the Community Development Department by creating a welcoming, inclusive, and safe environment; greet and assist guests, clearly communicate facility rules and offerings, process admissions and registrations, and maintain cleanliness and safety standards. 

Program & Facility Support: Assist in delivering recreation and fitness programs, ensure spaces are safely set up and restored, and support overall facility operations with a collaborative, team-focused approach. 

Equipment Maintenance & Safety: Perform basic troubleshooting and repairs within scope, complete routine inspections, and ensure proper lockout/tagout and escalation for equipment requiring further attention. 

Incident Response & Professional Conduct: Address customer service issues and incidents promptly and professionally, maintaining composure in high-stress situations while ensuring confidentiality. 

Administrative & Financial Duties: Utilize recreation software to manage transactions and records, handle cash and payments accurately, and document/report incidents, near-misses, and equipment concerns. 

Inventory & Facility Readiness: Maintain organized equipment and supply levels, restock consumables, monitor retail inventory, and manage lost and found to support a clean, functional, and well-stocked facility.

Health & Safety: Work safely at all times by following established procedures, using required PPE, participating in hazard assessments, and promptly reporting hazards, incidents, and near misses; ensure proper use of equipment, maintain compliance with legislative and organizational requirements, and support a culture of safety through awareness, training, and seeking guidance when needed.

    Qualifications & experience:  

Your resume and cover letter must clearly describe how you meet the following qualifications: 

Required

• Alberta Government Approved - Intermediate First Aid, CPR C & AED Certifications
• Favourable Criminal Record Check including a Vulnerable Sector Check*
  1. * Note: Must be received prior to start date if offered this position
• Incident Command System (ICS) 100**
  1. ** Note: ICS 100 must be completed within the probationary period to continue in the role.

 Preferred

• Preference may be given to candidates with additional training in recreation or related fields.
• Examples may include:
  1. 1-3 years of Experience in a role that involves customer service, recreation, or other related field can help to develop mastery of the skills needed to be successful
  2. Fitness & Aquatic Facility Proficiency Package
  3. Customer Service Training
  4. Computer training courses
  5. Supervisory Training Courses
  6. Group/Personal Fitness Training 
  7. Bouldering/Climbing Instructor Certification
  8. Indoor Cycle Instructor Certification
  9. ICS 200, 300, or ICS Specialty Training
  10. Alberta Municipal Health and Safety Association training
  11. Alberta Certified Pool Operator training
  12. O2 Administration
  13. First Aid Instructor
  14. Lifesaving Society - Sport Coach
  15. Lifesaving Society - National Lifeguard Instructor
  16. Lifesaving Society - SEE Auditor
  17. Lifesaving Society - Aquatic Safety Inspector
  18. Lifesaving Society - Aquatic Safety Auditor
  19. Lifesaving Society - Aquatic Supervisor Training
  20. Lifesaving Society - Aquatic Management Training
  21. Lifesaving Society - Trainer
  22. Lifesaving Society - National Trainer
  23. Aquafit Instructor (Various)
  24. Swim Coaching Certifications
  25. Other specialty training that can be demonstrated to be of benefit

    CLICK HERE TO VIEW THE FULL JOB DESCRIPTION FOR POSITION

How to apply:  Submit a resume and cover letter in PDF format including Posting Number outlining your qualifications, experience and any relevant documentation to Human Resources: humanresources@jasper-alberta.ca. We wish to thank all applicants for their interest and advise only those selected for an interview will be contacted. 

We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh new ideas to our organization.