| Local Clinical Supports | ||
| Seton Hospital/Alberta Health Services | 24-hour Emergency and Health service. Seton Healthcare center within the hospital offers services including addiction counsellors, mental health counsellors, and mental health promotion facilitators. | Phone: 780-852-3344 (Switchboard) 518 Robson Street, Jasper |
| ATB Community Foundation | In response to the 2024 wildfire, ATB is providing free virtual mental health services for all residents of Jasper. Through this program, Jasper residents can access: • 3 hours of free counselling • A self-led Cognitive Behavioural Therapy (CBT) program Both services are available for one year after registration. | How to Register: Visit app.greenshieldplus.ca Click “Sign up” When prompted, select “Through an employer or organization” Then select “I have an organization code” and enter ATB1 |
| Recovery Alberta | Individuals seeking in-person support can access local mental health and addiction resources. Anyone can drop in during walk-in hours without an appointment. | Mental Health and Addiction Community Clinic: Walk-in mental health and addiction support. Hours: Mon-Fri, 8:30 a.m. - 3 p.m. Phone : 1-888-594-0211 or 211 Seton-Jasper Healthcare Centre, 518 Robson St. |
| Cottage Medical Clinic | Access Doctors and get health referrals by appointment. | Open Monday - Friday (except statutory holidays) 8:30am - 3 pm Call (780) 852-4885 to make an appointment. 300 Miette Ave, Jasper |
| Local Non-Clinical Supports | ||
| Recovery Outreach Services | Recovery Outreach Workers are here to help all Jasperites access supports specific to the Jasper Complex Wildfire that impacted the town in July 2024. | 10am – 3:00pm Monday to Friday Phone: (780) 852 2100 627 Patricia Street, Jasper |
| Community Outreach Services Mamowichihitowin Community Wellness Program - Jasper | The Mamowichihitowin Program offers supports to individuals and families impacted by violence, rooted in an Indigenous worldview. Offers support to clients prior to accessing therapy as a support worker. Offers community education around violence and trauma, while creating a safe foundation for healing. | Phone: (780) 852 2100 Hours: 9am – 4:30pm Monday to Friday 627 Patricia Street, Jasper |
| The Canadian Red Cross | The Canadian Red Cross case management teams will work directly with people to discuss their unique needs and help them navigate their recovery journey and access available supports. This may include support for planning their return home, understanding insurance and community resources, providing referrals to access mental health services, and assisting people to make decisions and inform their next steps. | 409 Patricia Street (Robson House) For hours, please visit here. |
| Jasper Men’s Shed | A place for men to share time, projects, and friendship. | |
| Supports You Can Access From Anywhere | ||
| The Canadian Red Cross Virtual Services | The Canadian Red Cross is offering personalized recovery support to individuals and families impacted by the 2024 Alberta Wildfires. | Email: ABFires2024@redcross.ca Phone: 1-800-863-6582 |
| The Canadian Red Cross: Mental Health and Wellbeing Resources | - Guide to Disaster Recovery, Caregivers and Parents - Coping with Crisis - Guidebook for Wellbeing in Recovery - Moving Through Recovery: A Guide for Holidays | |
| Alberta Health Services Workshops | Find online skill-building wellness workshops designed to meet your needs. These workshops focus on understanding and maintaining positive mental health. | |
| Alberta Health Services: Spiritual Practices | A worksheet to support spiritual well-being in disaster or emergency situations. | |
| Mental Health Help Line (AHS) | Provides confidential service offering support, information, and referrals for mental health concerns. Staffed 24/7 by a multidisciplinary team. | Phone: 1-877-303-2642 (Available 24/7) |
| Mental Health and Addiction Intake Line (AHS - North Zone) | Provides non-urgent advice, information, and appointments for addiction and mental health concerns. | Phone: 1-888-594-0211 Available Monday - Friday 8:30 am - 4:30 pm |
| HealthLink | 24-hour phone support from a nurse. | Phone: 8-1-1 |
| Canadian Coalition for Seniors’ Mental Health: Depression in Older Adults | Resources for supporting the mental health of older adults, including guides and tips for recognizing and managing depression. | Download Guide |
| Canadian Mental Health Association | Information on how to approach asking for help and overcoming stigma around mental health challenges. | Getting Help Brochure |
| Psychologist Association of Alberta | Guidance on accessing psychologists and understanding what to look for when seeking mental health professionals. | Find a Psychologist Guidance on Finding a Psychologist |
| 211 Alberta | A helpline and list of community and social services in Alberta. | Phone: 211 Text: "INFO" to 211 |
| Crisis Text Line | Free, 24/7 support for anyone in crisis. | Text: "CONNECT" to 741741 Online Chat: Distress Line Chat |
| Suicide Crisis Helpline | A safe space to talk, available 24/7. | Phone: 9-8-8 Languages: English and French Text Hours: 24/7 |
| EAP Employers | Confidential support services for employees, covering mental health, family issues, financial concerns, and more. Contact your HR department for details. | Check with your manager or human resources department. |
| Children and Youth Resources | ||
| Kids Help Line | Confidential support in English or French, available 24/7. Services offered in additional languages via interpreters. | Phone: 1-800-668-6868 Text: "CONNECT" to 686868 Online Chat: Virtual support via Facebook Messenger |
| Canadian Mental Health Association (CMHA) - Bounce Back | A free skill-building program for youth and adults, offering workbooks and coaching to improve mental health. | Learn More |
| Crisis Text Line - Mental Health School Supplies | Toolkits for teens and young adults to find coping skills and improve mental health. | Teens Toolkit College Toolkit |
| Indigenous Resources | ||
| Hinton Friendship Centre: Mamowichihitowin Program | The program offers long-term therapy services to families and individuals experiencing the effects of sexual abuse and other forms of violence. | Address: 965 Switzer Drive, Hinton, AB Phone: (780) 865-5189 |
| First Nations Health Authority (FNHA) | FNHA plans, designs, manages, and funds the delivery of First Nations health programs. | 24 Hour Residential School Crisis Line: 1-866-925-4419 Website: fnha.ca |
| First Nations and Inuit Hope for Wellness Help Line | Experienced and culturally competent counselors available 24/7 by telephone and online chat. | Help Line: 1-855-242-3310 Languages: Cree, Ojibway, Inuktitut Website: Hope for Wellness |
| Indian Residential School Survivors and Family (IRSSS) | The crisis line is available 24/7 for anyone experiencing pain or distress due to their Residential School experience. | Crisis Line: 1-800-721-0066 Website: Learn More |
| NWAC | A National Indigenous Organization advocating for Indigenous women, Two-Spirit, and gender-diverse people in Canada. | Website: nwac.ca Programs: Programs |
| AHS - Indigenous Support Line - Walk with Me, Talk with Me, Learn with Me | The support line is for First Nations, Metis and Inuit peoples (status or non-status) including youth and elders, living on or off reserve, in a settlement or in cities and towns. Supports to get culturally appropriate care and navigate the healthcare system. | Phone: 1-844-944-4744 Phone: 811 (Healthline) Hours: 10:00am to 6:00pm, Monday to Friday |
LGBTQIA + Resources | ||
Alberta LGBTQIA + community support directory | Provides a directory of community and social services available for LGBTQIA = people, families, caregivers and loved ones. | Website: 2SLGBTQQIA+ Community and social services | Alberta.ca |
| Briteline | 2SLGBTQIA+ specific crisis and mental support line. | Website: Brite Line Phone: 1-844-702-7483 |
| Canadian Mental Health Association. Lesbian, Gay, Bi and Trans Youthline | Offers free peer support for youth aged 26 and under. (based on Ontario but is National) | Phone: 1-800-268-9688 Hours: 2:00pm to 7:30pm, Sunday to Friday Website: YouthLine - Confidential, Non-judgemental & Informed 2SLGBTQ+ Support in Ontario |
| Trans lifeline | Provides free and confidential supports and information for trans or gender questioning people. | Phone: 1-877-330-6366 Hours: 11:00am to 7:00pm, Monday to Friday Website: Hotline - Trans Lifeline |
Resources Available in Hinton | ||
| Alberta Mental Health Services Mental Health Clinic | Provide services to help individuals of all ages address emotional and psychological problems. Provides assessment and treatment for persons with different problems in thought, emotion and behavior; also provides public education programs to create awareness of positive mental health. | Phone: 780-865-8247 Address: 1280A Switzer Drive Hinton, AB T7V 1T5 Hours: Available 24/7 |
| AHS - Addiction & Mental Health Services | Provides assessment, treatment, education and prevention programs for those coping with drug and alcohol abuse and gambling problems as well as for those who have been affected by a loved one's use of drugs, alcohol and/or gambling. | Phone: 780-865-8263 Address: 102 - 131 Civic Centre Road Hinton, AB T7V 2E8 Hours: Monday to Friday 8:15 AM to 12 PM 1 to 4:30 PM |
| AHS - Adult Day Program | Provides socialization and recreation, supportive health maintenance and promotion, nutritional support, and respite to the elderly and other adults who experience difficulties in daily functioning due to frailty, disease, or illness. | Phone: 780-865-1182 Email: glenn.skimming@albertahealthservices .ca Address: 122 Market Street Hinton, AB T7V 2A2 |
| Al-Anon Group | Al-Anon is a self-supporting fellowship to support others who have problems with alcoholism as an illness; personally, or their family. | Phone: 780-223-0420 |
| Alcoholics Anonymous | A fellowship of men and women who share their experience, strength, and hope, with each other that they may solve their common problems and help others recover from alcoholism. | Phone: 306-526-9531 Hours: Tuesday & Thursdays 8:00 pm Wednesday12:00pm Friday 8:00 pm Address: Hinton United Church (101 Muskuta Drive) on Tuesdays, Wednesday, & Thursday Visitor Information Centre (309 Gregg Ave) on Fridays |
| Aspirare Health Clinic (Hinton Hill) | At Aspirare Health, we are committed to delivering comprehensive, innovative, and collaborative healthcare. Our expansion reflects our vision of making high quality, multi-disciplinary care accessible in Hinton and the surrounding communities. | Phone: 825-421-5001 Email: manager@aspirarehealth.ca Address: 121 Jasper St. Hinton, AB T7V 2A7 Hours: Monday to Friday 9 AM to 12:30 PM 1:30 PM to 5 PM (Friday to 4 PM) Website: Aspirare Health |
| Yellowhead Emergency Shelter | Offers a confidential crisis line and support for family violence 24/7, including short-term accommodation for individuals in crisis. | Toll-Free Crisis Line: 1-800-661-0937 Business Line: (780) 865-4359 Email: info@yeswomen.ca Website: Learn More |
| Canadian Red Cross - Hinton | The Canadian Red Cross case management teams support recovery and navigation of services in Hinton. | Address: Unit 4, 217 Pembina Ave Phone: 1-800-863-6582 Hours: Mon-Fri 8:30 a.m. - 4:30 p.m. (Closed 12-1 p.m.) Email: ABfires2024@redcross.ca |
| Hinton Family and Community Support Services (FCSS) | Services align with mandates on homelessness, poverty, domestic violence, and mental health. | Address: The Guild - 821 Switzer Dr., Hinton, AB Phone: 780-865-6036 Website: Learn More |
| Hinton FCSS - Individual Supports | Customized one-on-one services to help residents access resources and navigate challenges. | Address: The Guild - 821 Switzer Dr., Hinton, AB Phone: 780-865-6036 Website: Learn More |
| FCSS Community Connections | This service area supports the development, promotion, and delivery of program initiatives that enhance the quality of life for the community. The Community Connections Coordinator works on building capacity for community well-being, giving residents a sense of responsibility, appreciation, and engagement with the community; promoting volunteerism and raising awareness of the power of service in the community; and providing leadership and advocacy on issues relating to community programs. | Lisa Brett, FCSS Community Connections Coordinator Phone: 780-865-2670 Email: volunteer@hinton.ca Address: West Fraser Guild, 821 Switzer Drive Hinton, AB T7V 1V1 Hours: Monday to Friday 8 AM to 4 PM |
| B.R.I.D.G.E.S. - Supporting those with mental health needs | The B.R.I.D.G.E.S. society is a charitable, non-profit organization that serves as a drop-in centre and community resource hub. Our mental health support and promotion programs are free and accessible for all who wish to participate. Our mission is to cultivate mental wellness with programs in a safe environment for everyone. | Address: 250 Hardisty Avenue, Hinton, AB Phone: 780-865-4464 Email: info@bridgeshinton.org Website: bridgeshinton.org |
| Cowie Psychological Services | Cowie Psychological Services works with various psychological difficulties including depression, anxiety, ADHAD, parenting, post-traumatic stress, self-harm, interpersonal and relationship difficulties, and life transitions. | Brandi Cowie Phone: 587-507-5149 Email: cowie.psychological@gmail.com Address: 566 Switzer Drive Hinton, AB Hours: Monday to Friday 9 AM to 7:30 PM Saturday 8 AM to 12 PM |
| Cold Creek Psychology | At Cold Creek Psychology, we provide compassionate, youth-focused mental health services to teens, young adults, and families in the Hinton, Jasper, Grande Cache, and Edson regions. Whether meeting in-person, virtually, or at a student’s school during school hours, our services are designed to be accessible, flexible, and tailored to the unique needs of each individual and family we work with. | Nikki Tiller Phone: 780-779-7027 Email: nikki@coldcreek.ca Address: Unit 3, 107 Swanson Drive Hinton, AB T7V 1H1 |
| Triangle Psychology: Counselling Services | Confidential virtual integrated therapy for individuals and families in Hinton, Alberta, with a focus on trauma, anxiety, and personal growth. Seasonal in person workshops in Hinton designed to help the community connect, reflect, and build resilience together. | Tai Chatur M.A, Registered Psychologist Phone: 780-816-3618 Email: info@trianglepsychology.ca Address: 111 Civic Centre Road Hinton, AB T7V 1T8 |
| Orchid Rain Support Services | Services include individual grief and trauma therapy, Grief Recovery Method programming, Circle of Security Parenting Program and Anger Management. | Candace Pambrun Phone: 780-223-0695 Email: orchidrainservices@gmail.com Address: 158 Nickerson Ave Hinton, AB T7V 1A4 |
| Yellowhead Emergency Shelter (YES) | A temporary, safe accommodation for women in crisis and victims of family violence. Crisis intervention, workers, child development support worker and outreach family support worker are on staff to provide support, information, and referrals. Family violence prevention public education is available to the community. | Crisis Line Phone Number: 780-865 5133 Crisis Line Toll Free Phone Number: 1 800-661-0937 Phone: 780-865-4359 Email: outreach@yeswomen.ca |
| Yellowhead Domestic Violence Treatment Program | The program provides treatment services to clients who are involved in the legal system or mandated by the courts to attend treatment due to spousal violence. Individual can be self-referred or agency Serving Hinton, Jasper, Edson and Grand Cache. | Phone: 780-865-5189 Email: karlanna@yfcm.ca |
| Yellowhead Elder Abuse Response Network | Abuse can be difficult to talk about, but you are not alone. Talk to someone you trust it could be a family member, friend, neighbor, pastor, doctor, home support worker, nurse, lawyer or bank employee. | Phone: 211 Email: klalonde@hinton.ca |
| Options HIV | Support for individuals experiencing homelessness and substance use, providing essential medical and counseling services. | Address: 102 Government Road, Hinton, AB Phone: 780-740-0066 Website: hivwy.com |
| Resources Available in Edson | ||
| AHS Edson Mental Health | Provides in-person and virtual access to mental health professionals, along with information and referrals to Edson & area residents experiencing mental health concerns. Call & leave a message to start intake process. | Phone: 780-725-6110 or 1-888-594-0211 (Central In-take) Location: 3837 6th Avenue Edson, Alberta T7E 0C5 Hours: Monday to Friday 8 AM to 4 PM |
| Edson Family and Community Support Services (FCSS) | Provides programs and referrals to enhance social well-being of individuals, families and community through prevention. | Phone: 780-725-0582 Address: 4818 7 Ave, Edson, AB T7E 1K8 |
| Edson Friendship Centre | Offers supports through family resource network (home visitation, diversion services, circle of security), brighter futures, woman infant nutrition, etc. | Phone: 780-723-5494 Address: 305 - 55 St., Edson, AB T7E 1L6 Hours: Monday to Friday 8:30 AM to 4:30 PM |
| Edson Leap | Offers respite and youth groups, financial supports, community outing supports, parent & child groups, consolation, developmental clinic, etc. | Phone: 780-723-1295 Email: info@EdsonLeapCentre.com Address: 4818 7th Ave, Edson, AB, T7E 1K8 |
| McMan Youth Family and Community Services Association (Disability Services Program) | To support and encourage individuals and families to achieve their full potential as members of the community. We support children, youth and families with complex needs that can include mental health issues, addiction, homelessness, poverty, and disability and provides them with the services and supports they need to thrive. | Phone: 1-780-712-7677 Address: 5017 2nd Ave Edson, AB T7v 1V7 |
| Victim Services Edson | Supports victims and/or witnesses of crime or trauma by providing direct support, information and referrals. Self-referrals are accepted. | Phone: 780-723-8813 Email: support@edsonvsu.ca Address: 115 55 St, Edson, AB T7E 1S9 |
Additional Alberta Health Services, mental health and addiction supports and resources.