| Service Provider | Details/Services | Contact |
| Local Clinical Supports | ||
| Seton Hospital/Alberta Health Services | 24-hour Emergency and Health service. Mental health and addiction staff are available in the Emergency Department seven days a week. Seton Healthcare center within the hospital offers services including addiction counsellors, mental health counsellors, and mental health promotion facilitators. | Phone: 780-852-3344 (Switchboard) 518 Robson Street, Jasper |
| Recovery Alberta | Individuals seeking in-person support can access local mental health and addiction resources. Anyone can drop in during walk-in hours without an appointment. | Seton-Jasper Healthcare Centre, 518 Robson St. Mental Health and Addiction Community Clinic: Monday to Friday from 8 a.m. to 4:30 p.m. Walk-in hours: 10 a.m. to 2 p.m. Call 780-852-6616 for more information. |
| Cottage Medical Clinic | Access Doctors and get health referrals by appointment. | Open Monday - Friday (except statutory holidays) 8:30am - 3 pm Call (780) 852-4885 to make an appointment. 300 Miette Ave, Jasper |
| Local Non-Clinical Supports | ||
| Recovery Outreach Services | Recovery Outreach Workers are here to help all Jasperites access supports specific to the Jasper Complex Wildfire that impacted the town in July 2024. | 10am – 3:00pm Monday to Friday Phone: (780) 852 2100 627 Patricia Street, Jasper |
| The Canadian Red Cross | The Canadian Red Cross case management teams will work directly with people to discuss their unique needs and help them navigate their recovery journey and access available supports. This may include support for planning their return home, understanding insurance and community resources, providing referrals to access mental health services, and assisting people to make decisions and inform their next steps. | Community Outreach Services 627 Patricia Street Hours: Tues, Wed, Thurs 10 a.m. - 3 p.m. Call: 1-800-863-6582 or email ABfires2024@redcross.ca |
| Jasper Men’s Shed | A place for men to share time, projects, and friendship. | https://www.mensshedjasperalberta.ca/ |
| Supports You Can Access From Anywhere | ||
| The Canadian Red Cross Virtual Services | The Canadian Red Cross is offering personalized recovery support to individuals and families impacted by the 2024 Alberta Wildfires. | Email: ABFires2024@redcross.ca Phone: 1-800-863-6582 |
| The Canadian Red Cross: Mental Health and Wellbeing Resources | - Guide to Disaster Recovery, Caregivers and Parents - Coping with Crisis - Guidebook for Wellbeing in Recovery - Moving Through Recovery: A Guide for Holidays | More resources |
| Alberta Health Services Workshops | Find online skill-building wellness workshops designed to meet your needs. These workshops focus on understanding and maintaining positive mental health. | Workshops |
| Alberta Health Services: Spiritual Practices | A worksheet to support spiritual well-being in disaster or emergency situations. | Download Worksheet |
| Mental Health Help Line (AHS) | Provides confidential service offering support, information, and referrals for mental health concerns. Staffed 24/7 by a multidisciplinary team. | Phone: 1-877-303-2642 (Available 24/7) |
| Mental Health and Addiction Intake Line (AHS - North Zone) | Provides non-urgent advice, information, and appointments for addiction and mental health concerns. | Phone: 1-888-594-0211 Available Monday - Friday 8:30 am - 4:30 pm |
| HealthLink | 24-hour phone support from a nurse. | Phone: 8-1-1 |
| Canadian Coalition for Seniors’ Mental Health: Depression in Older Adults | Resources for supporting the mental health of older adults, including guides and tips for recognizing and managing depression. | Download Guide |
| Canadian Mental Health Association | Information on how to approach asking for help and overcoming stigma around mental health challenges. | Getting Help Brochure |
| Psychologist Association of Alberta | Guidance on accessing psychologists and understanding what to look for when seeking mental health professionals. | Find a Psychologist Guidance on Finding a Psychologist |
| 211 Alberta | A helpline and list of community and social services in Alberta. | Phone: 211 Text: "INFO" to 211 |
| Crisis Text Line | Free, 24/7 support for anyone in crisis. | Text: "CONNECT" to 741741 Online Chat: Distress Line Chat |
| Suicide Crisis Helpline | A safe space to talk, available 24/7. | Phone: 9-8-8 Languages: English and French Text Hours: 24/7 |
| EAP Employers | Confidential support services for employees, covering mental health, family issues, financial concerns, and more. Contact your HR department for details. | Check with your manager or human resources department. |
| Children and Youth Resources | ||
| Kids Help Line | Confidential support in English or French, available 24/7. Services offered in additional languages via interpreters. | Phone: 1-800-668-6868 Text: "CONNECT" to 686868 Online Chat: Virtual support via Facebook Messenger |
| Canadian Mental Health Association (CMHA) - Bounce Back | A free skill-building program for youth and adults, offering workbooks and coaching to improve mental health. | Learn More |
| Crisis Text Line - Mental Health School Supplies | Toolkits for teens and young adults to find coping skills and improve mental health. | Teens Toolkit College Toolkit |
| Indigenous Resources | ||
| Hinton Friendship Centre: Mamowichihitowin Program | The program offers long-term therapy services to families and individuals experiencing the effects of sexual abuse and other forms of violence. | Address: 965 Switzer Drive, Hinton, AB Phone: (780) 865-5189 |
| First Nations Health Authority (FNHA) | FNHA plans, designs, manages, and funds the delivery of First Nations health programs. | 24 Hour Residential School Crisis Line: 1-866-925-4419 Website: fnha.ca |
| First Nations and Inuit Hope for Wellness Help Line | Experienced and culturally competent counselors available 24/7 by telephone and online chat. | Help Line: 1-855-242-3310 Languages: Cree, Ojibway, Inuktitut Website: Hope for Wellness |
| Indian Residential School Survivors and Family (IRSSS) | The crisis line is available 24/7 for anyone experiencing pain or distress due to their Residential School experience. | Crisis Line: 1-800-721-0066 Website: Learn More |
| NWAC | A National Indigenous Organization advocating for Indigenous women, Two-Spirit, and gender-diverse people in Canada. | Website: nwac.ca Programs: Programs |
| Resources Available in Hinton | ||
| Yellowhead Emergency Shelter | Offers a confidential crisis line and support for family violence 24/7, including short-term accommodation for individuals in crisis. | Toll-Free Crisis Line: 1-800-661-0937 Business Line: (780) 865-4359 Email: info@yeswomen.ca Website: Learn More |
| Red Cross - Hinton | The Canadian Red Cross case management teams support recovery and navigation of services in Hinton. | Address: Unit 4, 217 Pembina Ave Hours: Mon-Fri 8:30 a.m. - 4:30 p.m. (Closed 12-1 p.m.) Email: ABfires2024@redcross.ca |
| Hinton Family and Community Support Services (FCSS) | Services align with mandates on homelessness, poverty, domestic violence, and mental health. | Address: The Guild - 821 Switzer Dr., Hinton, AB Phone: 780-865-6036 Website: Learn More |
| Hinton FCSS - Individual Supports | Customized one-on-one services to help residents access resources and navigate challenges. | Address: The Guild - 821 Switzer Dr., Hinton, AB Phone: 780-865-6036 Website: Learn More |
| BRIDGES Society | Programs supporting mental wellness, including social recreation, arts, and peer support. | Address: 250 Hardisty Avenue, Hinton, AB Phone: 780-865-4464 Email: info@bridgeshinton.org Website: bridgeshinton.org |
| Options HIV | Support for individuals experiencing homelessness and substance use, providing essential medical and counseling services. | Address: 102 Government Road, Hinton, AB Phone: 780-740-0066 Website: hivwy.com |
Additional Alberta Health Services, mental health and addiction supports and resources.