This is new territory for all of us. Every Jasper resident has experienced loss, and each person’s healing process is unique. Be kind to yourself and others as we navigate this difficult time together. Healing takes time, so allow yourself space to grieve.
For those still away from home, we can imagine how stressful this uncertainty is. Our hearts are with you. Support is available, and no one has to face this alone. Please see the list of resources below.
Displaced Japerites:
Are you a Jasper resident who has left town because of the wildfire or other challenges? Sign up here to get updates, invites to events, and ways you can stay part of the community while away from Jasper.
Resources for insurance disputes
- Government of Alberta Information for Insurance Consumers
- Government of Alberta Insurance Consumer Complaints
- Contact your insurance broker or insurance provider to access their complaint process
- Find out who the ombudsperson is for your insurance company and contact them
- Insurance Dispute Resolutions- Have a complaint about your insurer or insurance professional? There are a number of actions you can take to be sure you’re heard and that your issue is resolved
- General Insurance Ombudservice (GIO)
- Dispute Resolution Process in the Insurance Act
- Policyholders can also initiate an action through the courts
