UPDATE: 2:15 PM, Tuesday, July 23, 2024
Please note the below bus transportation options for evacuees:
Evacuees in Valemount, BC:
4 x buses will depart from Valemount to transport up to 45 passengers per bus to Calgary.
July 23rd – 1:00pm PST departure. Valemount to Calgary
Departure: 2 buses at 1245 1st Ave, Valemount and 2 buses at 101 Gorse St.
Drop Off: Shouldice Arena Reception Centre, Calgary
On this route, there will be a stop in Kamloops at a reception centre.
Evacuees in Prince George, BC:
3 x buses will depart from Prince George to transport up to 45 passengers per bus to Grande Prairie.
July 23rd - 4:00pm PST departure. Prince George to Grande Prairie – one bus
July 24th – 10:00am PST departure. Prince George to Grande Prairie – two buses
Departure: 4248 18th Ave, Prince George.
Drop Off: Bonnets Energy Centre 10017 99 Ave, Grande Prairie. T8W 5E7
Evacuees still in Jasper, AB:
1 x bus will depart from Jasper transporting up to 45 passengers to Edmonton.
July 23rd – 4:00pm MST departure. Jasper to Edmonton – one bus
Departure: Jasper Activity Centre, 303 Bonhomme St.
Drop Off: 12814 58th St. Building B Edmonton Reception Centre
UPDATE: 11:00 AM, Tuesday, July 23, 2024
For individuals who have evacuated to Valemount from assembly points and the Activity Centre in Jasper, please go to New Life Centre at 1245 1st Ave or the Community Hall at 101 Gorse Street in Valemount. Buses will provide transportation to the reception centre in Calgary at Shouldice Arena.
Resources for Evacuees:
Insurance: The Insurance Bureau of Canada (IBC) has a Consumer Information Centre to help people navigate their insurance policy during an evacuation and aftermath of a wildfire.
The centre is staffed by insurance professionals who can answer questions about insurance policies, coverage and the claims process.
Most fire insurance policies provide coverage for living expenses due to a government-ordered evacuation.
Residents and business owners are advised to call their insurer right away to begin a claim.
Often insurers can transfer funds to evacuees almost immediately.
Toll Free: 1-844-227-5422
Email: AskIBCWest@ibc.ca
Hours: Monday to Friday, 8:30 am to 4:30 pm MST
Website: Frequently Asked Questions and other insurance information for businesses and consumers whom have been evacuated due to wildfires.
Service Canada:
Service Canada’s Outreach Support Centre (OSC) can share information about programs and services offered by Service Canada. The OSC is open from 8:00 a.m. to 4:30 p.m. Phone: 1-877-631-2657
Employment Insurance (EI): Residents can apply for Employment Insurance (EI) as soon as possible, even without a Record of Employment (ROE). You can reach out to the Outreach Support Centre create an interim ROE.
Clients must provide a mailing address to apply for EI. If clients have been temporarily displaced to a hotel, shelter or are staying with friends or family due to the evacuation they can use their temporary address to apply for EI and then update the address later.
Canada Post
Sign up for direct deposit
Update your address if necessary.
For more information about mail delivery, clients can visit Canada Post website or call 1-888-550-6333.
For media inquiries, contact pc.media@pc.gc.ca.
UPDATE: 4:35 AM, Tuesday, July 23, 2024
The Town of Valemount has limited services and cannot accommodate more evacuees at the community hall.
If you are on the road, please drive carefully and stop and get some rest as needed.
This is an evolving emergency situation. Please be patient and be safe. We will provide more information as it becomes available.
UPDATE: 2:30 AM, Tuesday, July 23, 2024
The evacuation is progressing. Thank you for your patience. Please continue to follow directives from officials.
The majority of traffic is being directed west on Highway 16.
Only when roadside fire conditions permit, small groups of escorted vehicles will be directed east on Highway 16.
Assembly points at Maligne Lodge and Forest Park Hotel are closed.
Please go to the Activity Centre at 303 Bonhomme Street if you need assistance.
There is a reception centre in Valemount at the community hall located at 101 Gorse Street.
Limited overnight lodging will be available.
Evacuees can proceed to two communities with designated reception centres for supports, however are encouraged to stop at safe rest stops along the way.
Grande Prairie: Take Highway 16 West to Prince George, then proceed North via Highway 97, then south on Highway 2 and back East to Grande Prairie via Highway 43.
Calgary: Take Highway 5 South to Kamloops, then proceed East to Calgary via Highway 1.
More information on designated rest points will be updated as they become available.
UPDATE: 1:55 AM, Tuesday, July 23, 2024
Evacuees can proceed to two communities with designated reception centres for supports, however are encouraged to stop at safe rest stops along the way.
Grande Prairie: Take Highway 16 West to Prince George, then proceed North via Highway 97, then south on Highway 2 and back East to Grande Prairie via Highway 43
Calgary: Take Highway 5 South to Kamloops, then proceed East to Calgary via Highway 1
More information on designated rest points will be updated as they become available.
UPDATE: 12:15 AM, Tuesday, July 23, 2024
The Municipality of Jasper and Parks Canada are working together on:
• Clearing up traffic gridlocks
• Ensuring fuel is available along the way
• Evacuating vulnerable populations in a safe manner
• Getting additional resources including firefighting equipment and busses
Traffic should be flowing better on Highway 16 west. Thank you for your patience. Please drive safe.
If you need to take a break, the Town of Valemount has opened a reception centre at their community hall located at 101 Gorse Street. Limited overnight lodging will be available.
We are working with the Government of Alberta to establish a reception centre in a large city. More information will be provided as it becomes available.
If you can find a campground or hotel to spend the night, or family or friends where you can spend the night, please do so.