This is new territory for all of us. Every Jasper resident has experienced loss, and each person's healing process is unique. Be kind to yourself and others as we navigate this difficult time together. Healing takes time, so allow yourself space to grieve.
For those still away from home, we understand how stressful this uncertainty can be. Our hearts are with you.
Support is available, and no one has to face this alone. Please see the list of resources below.
Community Outreach Services
The Municipality of Jasper's Community Outreach, Development and Settlement Services are open by appointment. To book an appointment, email community@jasper-alberta.ca or call 780-852-2100.
Alberta Supports is available also between 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays toll-free at 1-877-644-9992.
The Government of Alberta has also created a list of supports for individuals impacted by wildfires in Alberta.
Mental Health Supports
Check-in with Yourself
Remember:
- Check in with yourself: Where are you on the continuum?
- Create a plan on how to take care of yourself. This will allow you to take care of others.
- Use the resources available for you.
- Eat well, stay hydrated, stay active, and get enough rest.
- When you feel overwhelmed, practice deep breathing.
- Remember, you are not alone.
Support Services
Alberta Health Services has resources and services available to help you and your loved ones with health care needs in this stressful and difficult time.
Individuals seeking in-person support can access local mental health and addiction resources through the following locations in Jasper:
- Re-entry Support Centre, Seniors Centre
- 10 a.m. to 4 p.m., seven days a week (while the support centre is operational).
- Seton-Jasper Healthcare Centre, 518 Robson St.
- Mental Health and Addiction Community Clinic
- Monday to Friday from 8 a.m. to 4:30 p.m.
- Call 780-852-6616 for more information.
- Mental health and addiction staff are available in the Emergency Department seven days a week from 8 a.m. to 4:30 p.m.
- If in crisis, help is available at the emergency department or by calling 911.
- Mental Health and Addiction Community Clinic
If you’re feeling stressed, overwhelmed or need to talk, these supports are available virtually:
| Organizations and services | Contact information |
|---|---|
Psychologists’ Association of Alberta | Call 1-888-424-0297 or visit paa@paa-ab.ca |
Mental Health Help Line (24/7) | 1-877-303-2642 |
First Nations & Inuit Hope for Wellness Help Line | 1-855-242-3310 |
Crisis Text Line Text | Text “CONNECT” to 741741 |
211 | Dial 211 and press 6 for immediate help. If you're in BC, just dial 211 and let them know you're from Alberta. 211 Alberta is available 24/7 by phone, text, chat, or online search at ab.211.ca. If you're feeling stressed or overwhelmed, 211 AB will provide a direct referral to Counselling AB - no waitlist or financial barriers, they're here to help. counsellingalberta.com. |
Text4hope | Text HOPEAB to 393939 |
Health Link | 811 |
Kids Help Phone | Call 1-800-668-6868 or visit KidsHelpPhone.ca |
Addictions Help Line | 1-866-332-2322 |
Grieving Together by AHS for grief support | |
Suicide Crisis Helpline | Call or text 9-8-8 or visit canada.ca/en/public-health/services/mental-health-services/mental-health-get-help.html#a3 |
Canadian Mental Health Association | |
| Hinton specific organizations | |
| Hinton Family and Community Support Services | Monday - Friday, 8 a.m. - 4 p.m. Call at 780-865-6036 or visit in-person at 821 Switzer Drive, Hinton |
| Hinton Addiction and Mental Health Clinic | Call at 780-865-8247 or visit in-person at 1280A Switzer Drive, Hinton |
Additional Resources
- Disaster recovery supporting families (PDF)
- Guide to recovery for parents and caregivers (PDF)
- Helping children after a wildfire tips for caregivers and teachers (PDF)
- Helping your child or teen respond to emergencies (PDF)
- Recovery after a disaster or emergency (PDF)
- Support for wildfire affected Albertans (PDF)
Employment
If your employment has been affected by the recent natural disaster in Jasper, we want to ensure you have access to the support you need during this challenging time. Below are resources and contacts available to help you navigate employment, immigration, and other essential services.
- Government of Alberta Income Supports: For emergency financial assistance to help with basic needs like shelter, food, clothing and transportation, please call toll-free at 1-866-644-5135 or email css.iscc@gov.ab.ca.
- Service Canada - EI Employment Insurance: Learn more about your eligibility and apply here.
- Jasper Employment and Education Centre: The Jasper Employment and Education Centre have also established a regional job board to connect Jasper residents with employment opportunities in nearby communities. Visit their website for more information.
Additional Resources
- Temporary Foreign Worker Hub: For more information and resources available to Temporary Foreign Workers in Alberta, please click here.
- Government of Alberta Immigration Updates: Stay informed with the latest updates from the Alberta Advantage Immigration Program.
- IRCC Special Measures: Special immigration measures are in place for those affected by the wildfires from July 19th to November 30th, 2024. Details can be found here.
- Alberta Supports: For a broader range of support services available in Alberta, including financial assistance, housing, and more, please click here.