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Release of Map of Damaged Structures



FAQs for Residents on Damaged Structures:

Please note that this information is still preliminary and is based on the damage that is visible from the street.

The list of addresses are preliminary gathered by the municipality that are affected. If your questions is not answered here we can get back to you at wildfireinfo@jasper-alberta.ca

What does this map and list show?

     Showing by colour:

  •      Green - no visible damage
  •      Yellow - visible damage
  •      Red - destroyed

Why are we releasing this information?

With evacuees located across multiple communities, staying at centres or with friends and family. We are challenged with the ability to communicate during an evacuation, and this is the most efficient way to reach as many Jasperites as possible. Updates will continue to be provided on the Municipality of Jasper’s website and Facebook page. 

How accurate is this information?

The information shared today is based on the damage that is visible from the street. We have not been inside buildings or seen the backside of properties. There may be additional damage to homes and businesses that isn’t visible from the street. Buildings marked as “not damaged” on the map could also have internal damage caused by smoke and water. There may be further damage from weather, downed trees or other factors. 

If my home is only indicated as damage, how can I determine the extent?

This is only a preliminary street/drive by view. We understand you want to know more. We are not able to provide internal damage assessment information. This will have to wait until re-entry is established for residents. 

I’m a renter, a tenant, what do I do?

If you have tenants insurance, reach out to your insurance company as well. If you don’t have tenants insurance, you can apply for the Government of Alberta evacuation funding here  https://evacuationpayment.alberta.ca/ .

Can residents tour the damage?

At this time, it is not possible for residents to return to Jasper to view their property or collect belongings. The town site is not safe. The chemicals released by structural fire are a serious health risk. There is still an active wildfire on the perimeter of the town. Firefighters and first responders need space to do their job safely. This remains an evolving emergency situation.

What do I do with this information?

It is important to reach out to your insurance companies as soon as you can as a heads up for early action. 

Insurance: Residents and business owners are advised to call their insurance representative right away to begin a claim – for evacuation expenses and/or property damage. Standard home and business policies cover damage caused by wildfire. The Insurance Bureau of Canada (IBC) has a Consumer Information Centre to help people navigate their insurance policy during an evacuation and aftermath of an emergency.

General Wildfire Insurance Information: www.ibc.ca/stay-protected/severe-weather-centre/wildfire-season

Toll Free: 1-844-227-5422

Email: AskIBCWest@ibc.ca
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. MST

Where do I get financial support ?

Payment Support: Evacuees from Jasper can apply for emergency evacuation payments beginning on July 26, 2024. Emergency Evacuation Payments have been expedited for residents of Jasper only due to reports of damage to the townsite and payments will begin on July 26, 2024. evacuationpayment.alberta.ca/

Employment Information: Service Canada’s Outreach Support Centre: Can share information about programs and services offered by Service Canada.

Phone: 1-877-631-2657 |  Hours: 8:00 a.m. to 4:30 p.m.

Employment Insurance (EI): Residents can apply for Employment Insurance (EI) as soon as possible, even without a Record of Employment (ROE). You can reach out to the Outreach Support Centre create an interim ROE.

Clients must provide a mailing address to apply for EI. If clients have been temporarily displaced to a hotel, shelter or are staying with friends or family due to the evacuation they can use their temporary address to apply for EI and then update the address later.

Canada Post: Sign up for direct deposit, update your address if necessary. For more information about mail delivery, clients can visit Canada Post website or call 1-888-550-6333.

How do I get support to process this information?

We recognize that this is a traumatic and stressful time for Jasper residents. Many will have their worst fears officially confirmed today. 

 Mental Health Resources:

  • Psychologists’ Association of Alberta: 3 free sessions with a volunteer psychologist. 1-888-424-0297 | paa@paa-ab.ca

  • Mental Health Help Line (24/7): 1-877-303-2642

  • Addiction Help Line: 1-866-332-2322

  • First Nations & Inuit Hope for Wellness Help Line: 1-855-242-3310

  • Crisis Text Line Text: “CONNECT” to 741741

  • Alberta 211: 211 Alberta is a 24/7 crisis line and single point of contact for digital supports and services near you – no matter where you are in the province. Call or text 'INFO' to 211 or visit ab.211.ca.

  • Text4hope: Text HOPEAB to 393939 to subscribe.

  • Health Link: 811

  • Kids Help Phone: 1-800-668-6868, www.KidsHelpPhone.ca

Where do I get more information